Juniper Bay Metals

by hand, with heart

Return/Refund Policy

I want you or your loved one to love Juniper Bay Metals jewelry. If not satisfied with your ready-to-ship peices, made-to-order pieces, or in-person purchases, you may return within14 days of receipt for 85% exchange or credit. The following terms apply:

  • Item must be in original packaging and in perfect, unused condition.

  • Shipping costs will not be refunded.

  • There are no refunds or exchanges for custom work.

If you are shipping a return, I recommend insuring work with a tracking number. Returns lost in shipping will not be refunded or exchanged. 

Reasonable exceptions may be made at my discretion. -SP