I want you or your loved one to love Juniper Bay Metals jewelry. If not satisfied with your ready-to-ship peices, made-to-order pieces, or in-person purchases, you may return within14 days of receipt for 85% exchange or credit. The following terms apply:
Item must be in original packaging and in perfect, unused condition.
Shipping costs will not be refunded.
There are no refunds or exchanges for custom work.
If you are shipping a return, I recommend insuring work with a tracking number. Returns lost in shipping will not be refunded or exchanged.
Reasonable exceptions may be made at my discretion. -SP